Reviews

I have had 2 leaks in the last few months over at a property I manage and JBG Plumbing has been absolutely AMAZING! Jordan and Josh are awesome! Scheduling is easy, communication is 10/10. I get email, phone call and text updates. If you are looking to get something fixed quickly, reach out to their office.

We have had continual great work out of JGB plumbing. In particular, Tyler is very customer service oriented, professional, knowledgeable and proficient at what he does. They annually service out tankless, just installed and whole house filtration system and I can’t say enough good things about this company. Also huge shout out to Kristy who orchestrates everything. She is very informative, professional and always keep you posted on the progress of your job scheduled. You guys rock! Good companies are hard to find, look no further.

We had this company install a new water heater for us. It was the first time using this company. The experience was great from start to finish. The lady that set up the appointment was very pleasant and professional. The technicians that came out to install the water heater were knowledgeable and friendly. I like that I was sent a text with a picture of the person that was going to be coming to our home. We will be using this company for any future plumbing needs.

Such a great company! We are doing a Master bathroom renovation and JBG Plumbing was quick, thoughtful, and patient with our questions. Very professional team and did a wonderful job on getting the plumbing right for the new tub and shower. Thank you JBG Plumbing!

JBG was very helpful and got someone out to look at my water heater ASAP. Tyler came out and was very professional, helpful, and knowledgeable. We will definitely use JBG again!

Quality work at a reasonable price. This is one of the few times that you get much more than you paid for. Will use again and again. 2025 - Since my last review, this happened: BOTH of my 50 gallon hot water tanks blew (not installed by JBG). I called them and they were out the same day. We discussed going tankless. While the swap was Savings account altering, it was a no-brainer with the much longer warranty and not having to heat 100 gallons of water all the time. My man, Tyler, to the rescue! He was amazing, handling everything with professionalism and…somehow… a smile in a 105 degree garage. What an awesome guy. This team is my only plumber I will ever call. They actually care about their customers, not just hurry up and get the job done. I even heard Tyler tell his helper that even though it is plumbing, it’s about the aesthetics and being proud of what you’ve done. It doesn’t get better than that hearing your plumber working on your house. Great job! No, I’m not a bot. :)

Kevin is very kind and pleasant to work with. He was helpful with me understanding what the problem was and showing me how to work the machine. Wrote down a page long instruction sheet for me too.

JBG Plumbing was great! Kevin showed up to service our hot water heater and he did a great job finding and fixing the problem.

On time, professional, courteous. Kevin P was very nice and professional. Answered all my questions and did great work. Very pleased!

I have the very affordable service contract with JBG, which includes an annual flushing of my water heater. Like most of you, I put off calling to schedule it, but thankfully Kristy from JBG called me to schedule it! Eli came out a few days later to do the job. Turns out my water heater had not been drained for a while (if ever!) and was pretty clogged up with calcium buildup. Eli worked to clear the clog and the water heater fought back, but Eli won and got the job done (a little wetter than he started😆) Thanks Eli, hopefully it will be easier next year!

Highly recommend this company! The technicians (Tyler & Joshua) were incredibly knowledgeable, kind, and took the time to explain everything they were doing. They didn’t try to upsell us or push unnecessary work, which we really appreciated. They went above and beyond to make sure the issue was fully identified and handled correctly. Honest, professional, and thorough exactly what you want when dealing with home repairs. Will continue to use them in the future! And ALWAYS recommend them.

JBG really came to our rescue at 11;30pm on a Saturday night! Our sewer line had backed up and Josh cane to help us out - he worked very hard and quickly to get us clear and back on line within 1 hour! Can not recommend this company, their amazing response time, and their hard working team!!!! I would give them 100 stars if I could!!!!! Thanks JBG and Josh!

Despite it being a Friday and her plumbers' busy schedules, Kristy was extremely responsive and helpful in scheduling a plumber to repair a damaging water leak that flooded our spare bedroom. Tyler and Eli arrived late afternoon and weer able to stop the leak and repair the pipe in less than an hour. We've used JGB for many years and they've never disappointed us. They do top-notch work!

Brad and his team go above and beyond to serve their customers! They are knowledgeable, incredibly helpful and always efficient! These guys care about their community, and the people they serve, and will always be at the top of my list! Photo 1 in review by Reagan Townsend Photo 2 in review by Reagan Townsend Photo 3 in review by Reagan Townsend Photo 4 in review by Reagan Townsend 🙏1

Another great service from a great company! Kristy is always kind and efficient, Dylan and Tyler are both very knowledgeable and quick with repairs. They both have provided great explanations with pricing and the repairs needed. It seems our house has had issue after issue this year and JBG has been so helpful every time. If you haven’t signed up for their subscription service, you should consider it. It has saved us so much money!

Arrived on time, and was very professional. Great service, I recommend JBG Plumbing to everyone.

These guys are awesome! I had two houses with leaks, both in the yards on my side of the meters. They were very polite and friendly when I called to schedule the visit. They were out the next day, made the repairs, didn't leave a mess, and charged me WAY less than I expected it to be. I will definitely call them again when I have a plumbing need that I don't want to tackle myself.

We volunteer with a non-profit. We noticed that we had a leak behind our mop sink. Non-profit dollars are very had to come by, and we dreaded having to call for professional help. We looked up Best of the Brazos Valley Plumbers and found JBG. They responded immediately. Tyler was polite, courteous and got the job done in no time. The best part was his bill. It was about half of what we expected to pay. JBG, please count us as the newest member of your fan club!

I had a fantastic experience with Tyler. They were prompt, professional, and clearly knew what he was doing. I had a water heater that needed attention, and he showed up within the hour that I called. The plumber explained everything clearly, gave me a fair estimate, and got the job done quickly with no mess behind. It’s hard to find reliable service these days, but he delivered. I’ll definitely be called for any future plumbing needs

I was having a new appliance installed in my home when the technicians informed me I had a "seized up pipe" under my kitchen sink and that they could not complete the installation. A friend recommended JBG Plumbing to me, and I'm glad she did! I called around 10am on a Friday morning and Kristy informed me that they could get me on the schedule for 1pm that afternoon (the first of 3 plumbers I called who could see me same day). The plumber, Josh, called me about 45 minutes later to say he was ahead of schedule and could be there by 11am. After an hour, the plumbing was repaired and the cost was reasonable. Later that day, I received another call from Kristy checking to make sure the issue was resolved and to ensure I was satisfied. All around a great experience. Thank you!

Talked to Kristy today and she was very patient and helpful. She knew exactly what I needed and may have helped me save a little money. They seem like a good outfit and I will recommend.

They were able to get me in the same day for my gas wall heater safety issue and checked out my system. After realizing it needed to be replaced, Brandon went over all of my options for a new heater as well as verifying it would be up to city codes. He installed the new gas wall heater and double-checked to make sure it was working properly and safely in less than 1 hour! That is some awesome service!!

Another great experience with JBG Plumbing. This company always does a great job. Tyler was sent to our house. He installed a new kitchen faucet and under counter instant water heater while working in less that perfect conditions (our AC was out). He was polite, professional and left the area clean. I will request him in the future. Glad to have a plumbing company I can trust to provide excellent service.

I had 25 employees at my store without a bathroom to use for a number of hours until I contacted JBG Plumbing. I didn’t even request emergency services and still I had Tyler out within an hour ready to make the repair. He went over it with me gave me some advice and was friendly and I could tell right away this would be a great expereince. The customer service was top notch! If you want great service and not someone that’s going to make you feel stupid when you ask a question these are the guys for you. Thank you Brad & Tyler for the outstanding service you provided! 🙏1

Our first time to use JBG Plumbing was an excellent experience. They offered quick service when we needed it and a very fair and competitive price. The team showed up on time to our home and provided great service and knowledge. Their office clearly communicated all details to us throughout the process. We will definitely use them again.

I had been without a working stove for two weeks, thanks to an install-gone-bad by the delivery company. JBG responded quickly with a phone call, after I made an appointment online, making sure I got the correct tech for the job and an early appointment time. The tech arrived on time and courteously worked in my home while I had two other contractors at my home doing other jobs. He showed me the problem the original installer had, told me how he planned to fix it, and what he would need- then went out and bought the part immediately so that I could get my stove in working order. I was finally able to cook for my family again that evening! He was very efficient and I have had zero problems with my gas line or stove since! I will definitely be calling JBG the next time I need a plumber, and I’ll be recommending them to friends & family. Thanks JBG!

Man what an amazing experience! I needed a plumber last week and found JBG Plumbing. Called them out and technicians showed up professional looking and very nice. He addressed my problem, told me what was causing it and how he was going to fix it and did just that! The price he quoted didn’t change and he stood by everything he told me. What an awesome guy and company. I’ll definitely be calling JBG Plumbing going forward!

I called JBG because out hot water heater stopped working. Within a few hours they came out and inspected my system. They re-lit the pilot light, and discussed the possibilities as to why it went out. They were very courteous and informative. I would highly recommend JBG for your plumbing needs.

Septic Pump out. JBG was able to come out the next day, cleaned all 3 tanks, great service!

Very impressed with the young man that came to the house. He installed three faucets, added some flex lines, checked And adjusted the water heater in the attic and was finished in about two hours for a very reasonable price. Very prompt, knowledgeable and the sinks look great. Also, I called Friday afternoon for an appointment and had a following Monday morning time slot. Very efficient, professional and easy to work with. Would definitely use JBG again for future needs.